Program Hours



* Don’t see an appointment or time available? Keep checking! New appointment times are available every day.

Drop-In Services



Book Appointments

Can be made up to 3 days in advance

* Don’t see an appointment or time available? Keep checking! New appointment times are available every day.

Access virtual services through the Foundry BC App – co-created with and for youth and their caregivers in British Columbia.

Young people aged 12-24 and their caregivers can drop-in or schedule a virtual counselling appointment, find peer support, access primary care, get support with employment, access groups & workshops, or browse our library of tools and resources.

Download the App

App Store download button  Google Play download button

Access in a browser

Web Portal download button

* IF YOU ARE A CAREGIVER, PLEASE MAKE SURE YOU REGISTER FOR A CAREGIVERS ACCOUNT. If you have any questions about this registration process, please email

Available services

App features

Virtual appointments, on your schedule.

Drop-in for same-day support Tuesday to Thursday, or book an appointment at a time that works best for you. Appointments may be booked 3 days in advance. All services are free and confidential — no referral required.

Connect the way you’re comfortable.

Choose from audio, video, or chat sessions for your virtual counselling or peer support appointments.

Your story. Your words. One time.

Only tell your story once, in your own words, using the My Story feature. You’ll have full control over the information you choose to share and who you share with.

Support and connection from peers.

Connect with peers across BC through group sessions or 1-1 appointments and learn coping strategies and life skills that can help.

Get started with the Foundry BC app

To learn more please visit For promotional materials please visit If you have questions about services or getting started please email

Foundry logo app

Download the Foundry BC App

  1. Download on Google Play, or the App Store or the desktop version
  2. Register for your free account
  3. Connect to services

App Store download button  Google Play download button  Web Portal download button

If you don’t have access to internet please call 1-833-308-6379 or email

Please note the services offered through the Foundry BC app are distinct from our network of Foundry centres. Foundry Virtual BC provides supports to all BC youth aged 12-24 and their caregivers. Find a centre in your community by visiting our existing locations page.

“... I love that a user can save their story so they don’t have to tell it over and over again.”

- OnTheSchneid, Foundry BC app user review, Apple Store

“I love the app. Can’t wait to explore the counselling session as I’m in a remote community.”

- TonyLevi13, Foundry BC app user review, Apple Store

Common questions from young people and caregivers

Additional questions about Foundry Virtual BC can be found on our FAQ page.

* Don’t see an appointment or time available? Keep checking! New appointment times are available every day.

Who can access Foundry’s virtual services?


All young people ages 12-24 and their caregivers who live in British Columbia can access Foundry Virtual BC’s services.

What services are available?


Counselling, peer support, youth groups and caregiver groups can be accessed through Foundry’s provincial virtual services.

I want to download the app, but internet access is a barrier. How do I find support?


If you do not have access to internet, please email or call  1-833-308-6379 for next steps.

I’ve already visited a Foundry centre in my community. Will the app have my file?


If you previously visited a Foundry centre, simply indicate which centre you visited when you sign up for an account on the Foundry BC app. We have the ability to link the information you provided at the Foundry centre to the app!

I have an appointment booked, how do I access it?


If you have an appointment booked with our provincial virtual services team, simply sign in to your Foundry BC app account or web portal account and click connect!

I am experiencing some tech issues! How do I get support?


If you are experiencing technical issues, please email us at or call us at 1-833-308-6379. Please note that our phone lines are open from 1:15 to 7:30 Monday to Sunday.

You can also visit the following link and fill out the tech support form.

Additional support

Not finding what you need? Connect to a support that is right for you here.

Urgent help

If you find yourself in need of immediate help, don’t hesitate in contacting any of the following:

  • Emergency Services
    A serious medical emergency warrants a 911 call 911
  • Call Crisis Centre BC
    If you are in crisis and/or distress and require immediate response 1-800-784-2433
  • Chat online with Kids Help Phone
    Offers professional counselling, information, and support – Start Chat
  • SMS/Text Kids Help Phone
    Text CONNECT to 686868, if you would like to stop the conversation text STOP 686868

Still have questions? Email us at

Contact us now