Phone & Online Chat

Young people aged 12-24 and their caregivers can utilize the Foundry BC app to access drop-in or schedule virtual counselling appointments, find peer support, join a group or browse our library of tools and resources.

Kids Help Phone (1-800-668-6868) has toll-free, 24-hour phone, counselling and referral service for young people. You can also connect by texting CONNECT to 686868, and chat confidentially with a trained, volunteer Crisis Responder for support with any issue. If you would like to stop the conversation text STOP. 

Phone, text message and messaging over Facebook Messenger are available 24/7 so you can connect whenever and however you want. It's safe, private and non-judgmental.

Read more about what to expect when connecting with Kids Help Phone.

BC's Distress Phone Services 1-800-784-2433 provide confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week. The phone line is available in over 140 languages using a language service.

Prefer to chat online? The Crisis Centre offers one-on-one online chat noon-1am daily as well as 24/7 access to resources and information through the Youth in BC program. Youth in BC is for youth who need a safe, respectful place to access support and information, or just someone to listen without judgment.

Through the 24/7 Crisis TEXT Line powered by Kids Help Phone, Indigenous youth and adults now have the option of connecting with First Nations, Inuit and Métis crisis responders when available.

To connect with the Indigenous Initiatives Network at Kids Help Phone:

• Simply text “First Nations” “Metis” or “Inuit” to 68 68 68 (youth) or 741 741 (adults) and individuals will be connected with a corresponding crisis responder if available.
• You can also call 1-800-668-6868
• Go to kidshelpphone.ca/indigenous.

The KUU-US Crisis Line Society provides a First Nations and Indigenous specific crisis line available 24 hours a day, 7 days a week, toll-free from anywhere in British Columbia.

KUU-US Crisis Line can be reached toll-free at 1-800-588-8717. Alternatively, individuals can call direct into the Youth Line at 250-723-2040.

Topics the KUU-US Crisis Line can support individuals with include, but are not limited to, mental health issues and crisis related to residential school, child welfare, addiction, health concerns, divorce and separation, suicide ideation and survivorship, grief and loss, crime, abuse, peer pressure and financial distress.​

Prefer to chat online or by text? Youthspace.ca provides emotional support and crisis intervention service for young people under 30. Youthspace.ca is made up of a community of volunteers who are here to support you - whatever you are going through. 

Chat and text (778-783-0177) are available from 6:00pm to midnight every day. 

Read more about what to expect when connecting with Youthspace.ca

The Mental Health Support and Information Line (310-6789 - no area code needed) provides 24/7 support if you are worried, feeling upset, or just want to talk with someone.

Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.

Call Toll Free 1.877.857.3397 or Direct 604.642.5212