Need urgent help? Find support here.

Need urgent help?


If you find yourself in need of immediate help, call Emergency Services – 911.

These are examples of situations that you should seek immediate help:

  • Thinking about ending your life or trying to end your life.
  • Feeling scared because you’re experiencing sensations that aren’t real and/or beliefs that can’t possibly be true.
  • Becoming unable to care for yourself, and it’s putting you at risk of serious harm.
  • Experiencing an alcohol or any other drug overdose.
  • Taking a dangerous combination of substances (like medications and alcohol).

You can also

  • call the crisis line at 1-800-784-2433
  • chat online with Kids Help Phone
  • SMS/Text Kids Help Phone by texting CONNECT to 686868, if you would like to stop the conversation text STOP

For other phone, chat or text support options, visit our Get Support section.

Foundry's provincial virtual services


Young people aged 12-24 and their caregivers can utilize the Foundry BC app to access drop-in or schedule virtual counselling appointments, find peer support, join a group or browse our library of tools and resources.

Kids Help Phone


Kids Help Phone (1-800-668-6868) has toll-free, 24-hour phone, counselling and referral service for young people. You can also connect by texting CONNECT to 686868, and chat confidentially with a trained, volunteer Crisis Responder for support with any issue, if you would like to stop the conversation text STOP. 

Phone, text message and messaging over Facebook Messenger are available 24/7 so you can connect whenever and however you want. It's safe, private and non-judgmental.

Read more about what to expect when connecting with Kids Help Phone.

Crisis Line and Chat


BC's Distress Phone Services 1-800-784-2433 provide confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week. The phone line is available in over 140 languages using a language service.

Prefer to chat online? The Crisis Centre offers one-on-one online chat noon-1am daily as well as 24/7 access to resources and information through the Youth in BC program. Youth in BC is for youth who need a safe, respectful place to access support and information, or just someone to listen without judgment.

Indigenous Initiatives Network


Through the 24/7 Crisis TEXT Line powered by Kids Help Phone, Indigenous youth and adults now have the option of connecting with First Nations, Inuit and Métis crisis responders when available.

To connect with the Indigenous Initiatives Network at Kids Help Phone:

  • Simply text “First Nations” “Metis” or “Inuit” to 68 68 68 (youth) or 741 741 (adults) and individuals will be connected with a corresponding crisis responder if available.
  • You can also call 1-800-668-6868
  • Go to kidshelpphone.ca/indigenous.

KUU-US Crisis Line


The KUU-US Crisis Line Society provides a First Nations and Indigenous specific crisis line available 24 hours a day, 7 days a week, toll-free from anywhere in British Columbia.

KUU-US Crisis Line can be reached toll-free at 1-800-588-8717. Alternatively, individuals can call direct into the Youth Line at 250-723-2040.

Topics the KUU-US Crisis Line can support individuals with include, but are not limited to, mental health issues and crisis related to residential school, child welfare, addiction, health concerns, divorce and separation, suicide ideation and survivorship, grief and loss, crime, abuse, peer pressure and financial distress.​



Prefer to chat online or by text? Youthspace.ca provides emotional support and crisis intervention service for young people under 30. Youthspace.ca is made up of a community of volunteers who are here to support you - whatever you are going through. 

Chat and text (778-783-0177) are available from 6:00pm to midnight every day

Read more about what to expect when connecting with Youthspace.ca

Mental Health Support and Information Line


The Mental Health Support and Information Line (310-6789 - no area code needed) provides 24/7 support if you are worried, feeling upset, or just want to talk with someone.

Sex Sense

Sex Sense is a free and confidential sexual health resource and referral service available Monday to Friday from 9 a.m. to 9 p.m. (PST) at 1-800-739-7367 (throughout BC) or 604-731-7803 (Lower Mainland). You can also submit your questions via an email.
You can also locate a sexual health clinic here (Opt Clinic Finder) and here (Smart Sex Resource).
Please note that with the outbreak of COVID-19, there are a few changes with our services. Please see this page for what Options BC is offering at this time.



Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.

Call Toll Free 1.877.857.3397 or Direct 604.642.5212

If calling from outside Canada, dial +1.604.642.5212. Please note international calling charges may apply.

The Here2Talk app is available for Apple and Android devices. To download the app for your phone or tablet, visit the links below.

Get it on Google Play


Vancouver General Hospital Smoking Cessation Clinic


The Smoking Cessation Clinic at Vancouver General Hospital provides cessation support, counselling, and education for people of all ages by a doctor or nurse trained in tobacco use disorder. Some free nicotine replacement therapy (NRT) is available.

  • Appointments are available in person (in Vancouver at VGH) or by phone or video. Services are available to all BC residents.
  • Youth or parents can book an appointment directly (no referral needed) by phone 604-875-4800 (select option 2) or email cessation.clinic@vch.ca.