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Need urgent help? Find support here.

Need urgent help?

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If you find yourself in need of immediate help, call Emergency Services – 911.

These are examples of situations that you should seek immediate help:

  • Thinking about ending your life or trying to end your life.
  • Feeling scared because you’re experiencing sensations that aren’t real and/or beliefs that can’t possibly be true.
  • Becoming unable to care for yourself, and it’s putting you at risk of serious harm.
  • Experiencing an alcohol or any other drug overdose.
  • Taking a dangerous combination of substances (like medications and alcohol).

You can also

  • call the crisis line at 1-800-784-2433
  • chat online with Kids Help Phone
  • SMS/Text Kids Help Phone by texting CONNECT to 686868, if you would like to stop the conversation text STOP

For other phone, chat or text support options, visit our Get Support section.

Phone & Online Chat

Whether it's by phone, online chat or text, connect with a counsellor or trained volunteer to ask questions, help you understand what's going on for you and find resources online or in your community.

Kids Help Phone
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Kids Help Phone (1-800-668-6868) has toll-free, 24-hour phone, online chat, counselling and referral service for young people. You can also connect by texting CONNECT to 686868, you can chat confidentially with a trained, volunteer Crisis Responder for support with any issue, if you would like to stop the conversation text STOP. 

Phone (24/7) and online chat (24/7) allows you to connect whenever and however you want. It's safe, private and non-judgmental.

Read more about what to expect when connecting with Kids Help Phone.

Crisis Line and Chat
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BC's Distress Phone Services 1-800-784-2433 provide confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week. The phone line is available in over 140 languages using a language service.

Prefer to chat online? The Crisis Centre offers one-on-one online chat noon-1am daily as well as 24/7 access to resources and information through the Youth in BC program. Youth in BC is for youth who need a safe, respectful place to access support and information, or just someone to listen without judgment.

KUU-US Crisis Line
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The KUU-US Crisis Line Society provides a First Nations and Indigenous specific crisis line available 24 hours a day, 7 days a week, toll-free from anywhere in British Columbia.

KUU-US Crisis Line can be reached toll-free at 1-800-588-8717. Alternatively, individuals can call direct into the Youth Line at 250-723-2040.

Topics the KUU-US Crisis Line can support individuals with include, but are not limited to, mental health issues and crisis related to residential school, child welfare, addiction, health concerns, divorce and separation, suicide ideation and survivorship, grief and loss, crime, abuse, peer pressure and financial distress.​

YouthSpace
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Prefer to chat online or by text? Youthspace.ca provides emotional support and crisis intervention service for young people under 30. Youthspace.ca is made up of a community of volunteers who are here to support you - whatever you are going through. 

Chat and text are available from 6:00pm to midnight every day.

Read more about what to expect when connecting with Youthspace.ca

Mental Health Support and Information Line
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The Mental Health Support and Information Line (310-6789 - no area code needed) provides 24/7 support if you are worried, feeling upset, or just want to talk with someone.

Youth Against Violence Line
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The Youth Against Violence (YAV) Line is a 24/7 anonymous and confidential line to talk to a trained support worker. You can contact them about bullying, gang activity, harassment, intimidation, sexual exploitation, and many other issues. This service is also available in multiple languages.

You can use the YAV line via:

Sex Sense
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Sex Sense is a free and confidential sexual health resource and referral service available Monday to Friday from 9 a.m. to 9 p.m. (PST) at 1-800-739-7367 (throughout BC) or 604-731-7803 (Lower Mainland). You can also submit your questions via an email.
You can also locate a sexual health clinic here (Opt Clinic Finder) and here (Smart Sex Resource).