Program Hours

Monday–Friday
10:00am-9:00pm

Saturday/Sunday
10:00am-6:00pm

* Don’t see an appointment or time available? Keep checking back! New appointment times are becoming available every day.

Contact Information

Email: online@foundrybc.ca

Phone: 1-833-308-6379

Book Appointments

Book appointments when it works for you, in advance!

* Don’t see an appointment or time available? Keep checking back! New appointment times are becoming available every day.

Access virtual services through the Foundry BC App – co-created with and for youth and their caregivers in British Columbia.

Young people aged 12-24 and their caregivers can access same day virtual services or schedule a virtual counselling appointment, find peer support, access primary care, get support with employment, access groups & workshops, or browse our library of tools and resources.

Download the App

App Store download button  Google Play download button

Access in a browser

Web Portal download button

* IF YOU ARE A CAREGIVER, PLEASE MAKE SURE YOU REGISTER FOR A CAREGIVERS ACCOUNT. If you have any questions about this registration process, please email online@foundrybc.ca

Available services

App features

Virtual appointments, on your schedule.

Access same-day support services Monday to Friday or book an appointment in advance at a time that works best for you. All services are free and confidential – no referrals are required.

Connect the way you’re comfortable.

Choose from audio, video, or chat sessions for your virtual counselling or peer support appointments.

Your story. Your words. One time.

Only tell your story once, in your own words, using the My Story feature. You’ll have full control over the information you choose to share and who you share with.

Support and connection from peers.

Connect with trained youth & family peer support workers, bringing their own lived experience through group sessions or 1-1 appointments. Learn coping strategies and life skills that can help you when you need it!

Get started with the Foundry BC app

To learn more please visit www.foundrybc.ca/virtual. For promotional materials please visit www.foundrybc.ca/virtual-assets. If you have questions about services or getting started please email online@foundrybc.ca

Foundry logo app

Download the Foundry BC App

  1. Download on Google Play, or the App Store or the desktop version
  2. Register for your free account
  3. Connect to services

App Store download button  Google Play download button  Web Portal download button

If you don’t have access to internet please call 1-833-308-6379 or email online@foundrybc.ca

Please note the services offered through the Foundry BC app are distinct from our network of Foundry centres. Foundry Virtual BC provides supports to all BC youth aged 12-24 and their caregivers. Find a centre in your community by visiting our existing locations page.

“... I love that a user can save their story so they don’t have to tell it over and over again.”

- OnTheSchneid, Foundry BC app user review, Apple Store

“I love the app. Can’t wait to explore the counselling session as I’m in a remote community.”

- TonyLevi13, Foundry BC app user review, Apple Store
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Common questions from young people and caregivers

Additional questions about Foundry Virtual BC can be found on our FAQ page.

* Don’t see an appointment or time available? Keep checking back! New appointment times are becoming available every day.

Who can access Foundry’s virtual services?

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All young people ages 12-24 and their caregivers who live across British Columbia can access Foundry Virtual BC’s services. Youth and caregivers who are located outside of BC are unable to access Foundry’s services at this time.

What services are available?

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Counselling, peer support, physical & sexual health care services,  youth groups and caregiver groups can be accessed through Foundry’s provincial virtual services. Download the Foundry BC app today to get started!

I want to download the app, but internet access is a barrier. How do I find support?

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We can still help! If you do not have access to internet, please email online@foundrybc.ca or call  1-833-308-6379 for next steps. 

I’ve already visited a Foundry centre in my community. Will the app have my file?

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If you have previously visited a Foundry centre, simply indicate which centre you visited when you sign up for an account on the Foundry BC app. We have the ability to link the information you provided at the Foundry centre to the app!

I have an appointment booked, how do I access it?

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If you have an appointment booked with Foundry Virtual BC on the app or web platform, simply sign in to your Foundry BC app account or web portal account, click “schedule” and then click “connect!”

I am experiencing some tech issues! How do I get support?

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If you are experiencing technical issues, please email us at online@foundrybc.ca or call us at 1-833-308-6379. Please note that our phone lines are open from 1:15 to 7:30 Monday to Sunday.

You can also visit the following link and fill out the tech support form.
https://form.asana.com/?k=Dt-z1AsyiGoLrABXmnEpOw&d=1180472149669193

Additional support

Not finding what you need? Connect to a support that is right for you here.

Urgent help

If you find yourself in need of immediate help, don’t hesitate in contacting any of the following:

  • Emergency Services
    A serious medical emergency warrants a 911 call 911
  • Call Crisis Centre BC
    If you are in crisis and/or distress and require immediate response 1-800-784-2433
  • Chat online with Kids Help Phone
    Offers professional counselling, information, and support – Start Chat
  • SMS/Text Kids Help Phone
    Text CONNECT to 686868, if you would like to stop the conversation text STOP 686868

Still have questions? Email us at online@foundrybc.ca

Contact us now