How to Book Peer Support?

  • To book an appointment with our counsellors download our new Foundry BC App. You can download our new platform on the Apple Store and on  Google play
  • If you don’t have a smartphone, or prefer not to download it, you can also access our desktop verison
  • To learn more about our services please call us at 1-833-F0UNDRY (with a Zero, not an O or 1-833-308-6379), send us an email at . Our Phone lines are open Monday to Sunday 1:15 to 7:15 pm. Please note on Friday Feb 26th we will be closing our lines early at 6 pm. Please email us instead

What is peer support? 

Youth Peer Support Workers are young people who identify as having lived/living experience of mental health and/or substance use challenges. They utilize their experience as their expertise, along with peer support training, and help other young people discover that they are their own expert as well. A peer supporter recognizes you as an expert in your own life and will work collaboratively with you on your goals.  

The goal of peer support is to provide emotional support, acceptance, validation, and empathy regardless of circumstances. The focus is to ensure the person feels support in their recovery and healing. More importantly, peer supporters ensure people in need of help are not isolated. 

What Peer Support Services are offered?

  • One-On-One Services
    You can connect one on one with a Peer Support Worker to chat about what’s going on for you or to learn more about Foundry’s virtual services. Peer Support Workers are young people with lived experience trained to walk alongside you in your wellness journey. You do not need to see a counsellor to book a peer support session.
  • Peer Lead Groups
    Foundry virtual also offers a number of groups and workshops (some hosted by peer support workers!)

What can I expect when working with a Peer Support Worker? 

  • They will hold space and for you to talk about whatever is going on for you. 
  • They will provide encouragement around your goals and ambitions.  
  • With similar lived experience, Peer Support Workers will walk alongside you in your journey towards wellness. 
  • Youth Peer Support Workers empower you to find and strengthen your voice to advocate for yourself and the life you want to lead.  
  • The flexibility of peer support workers can also complement other treatments and support services. For example, if you’re seeing a counsellor, it may also be helpful to see a peer supporter worker at the same time.  
  • Navigating the healthcare system and learning about the many services available can be difficult. Peer support workers  can help young people understand services and treatment available to them as well as help them advocate for themselves, their friends and their family. 

Have questions? For more information on Foundry Virtual’s peer support follow-up services, email or sign up for our newsletter! Heads up – this is to learn more and book with Foundry Virtual Peer Supporters- our online foundry centre that offers services to young people and their families from the comfort of their own home. We work closely with our in-person foundry centres, but we are a separate service. Book an appointment with your local centre!


The Foundry clinician will let you know how much time you will have to chat with each other.

Follow these tipskeyboard_arrow_right
  • Use a strong internet connection to avoid connection problems
  • Stay focused on the chat and respond quickly
  • Don’t try to do other things during the chat
  • If you need to step away from the chat, let us know. Or end the chat and come back when you have more time.
  • Sit in the most private place you can that’s also near your wifi router.
  • If your wifi connection is weak, choose an audio or messaging based conversation
  • Download the Microsoft Teams app ahead of time
  • When booking your appointment, have your personal health number ready. It’s on the back of your BC services card.

It’s normal to feel nervous when you use a service for the first time. The more information that you can give us, the more we will be able to help you.

Some helpful information to sharekeyboard_arrow_right
  • if you’re not sure what you want to work on
  • if you’re in crisis or worried about your safety
  • if you have connections to a family doctor or other health professionals
  • if you have concerns about getting help online
  • if you don’t understand something the Foundry clinician is saying
  • if the place or setting you are in might affect your session