We are committed to maintaining confidentiality and personal privacy.

Collection, use, disclosure and retention of personal information is subject to, and must comply with, the provisions of the BC Freedom of Information and Protection of Privacy Act (FIPPA). 

The purpose of this privacy notice is to describe our practices regarding personal information use and collection through this website. Please note that we do not disclose, give, sell or transfer any personal information about our website visitors unless required for law enforcement or otherwise provided for by law.

We reserve the right to update this policy at any time. Users are responsible for reviewing this document periodically for changes.

What is personal information?

Personal information is recorded information about an identifiable individual other than business contact information and would include, but is not limited to, such things as an individual’s name, address, birth date, email address, phone number and Care Card number.

Collection & use of information

What is personal information?
Personal information means recorded information about an identifiable individual other than business contact information and would include, but is not limited to, such things as an individual’s name, address, birth date, e-mail address, phone number and care card number.

What kind of information is being collected and how is it used?
Foundrybc.ca is a provincial resource for young people in partnership between Providence Health Care and BC Children’s Hospital.  Foundrybc.ca is authorized to collect and use personal information for purposes that are directly related to and necessary for our authorized programs and activities or, in appropriate circumstances, with your consent (s. 26(c)(d)) of FIPPA for the purposes described below. Information is collected from the website either directly from you or automatically.

Information collected directly from you
Personal information is collected through our websites in certain circumstances, such as when you send an email message to us, complete a questionnaire, form or other online survey, or sign-up for our newsletter* on our website. 

We only use the personal information you provide to us through our websites for purposes consistent with its collection.

You should also be aware that information provided by you becomes a record of the organization and is subject to the access and privacy protection requirements set out in FIPPA. 

This information may be further collected, used and disclosed in accordance with that Act or as otherwise required by law. Under this legislation you are also entitled to access and correct any of your personal information that is within our custody and control. You may make such requests by contacting the privacy representative listed below.

*Foundrybc.ca uses a third party to support newsletter publishing, distribution, and tracking readers activity (opens, clicks, etc). The third party vendor and its servers are located within Canada. You may unsubscribe at any time.

Information collected automatically (Cookies)
Some of our web pages use “cookies,” which are small amounts of information stored by your web browser software on your work station. 

Cookies are designed to track browsing history on a website generally for the convenience of the user. They help websites “remember” what areas of a website a browser has accessed or used previously. Cookies can, however, be misused, and have become a privacy concern for some because they can be used to record and analyze an individual’s broader browsing history.

The cookies we use on our websites and what we use them for are described below. 

This site operates on “implied consent,” which means that by visiting and clicking through the site, we assume you agree with this usage. If you do not agree, then you should not use our sites, or you can delete the cookies after visiting our sites, or use your browser’s anonymous usage setting (called “Incognito” in Chrome, “In Private” in Internet Explorer, “Private Browsing” in Firefox and Safari). 

More information on cookies, what they are used for and how to delete cookies after visiting this site can be found at http://www.allaboutcookies.org/cookies/session-cookies-used-for.html. 

It’s important to know that cookies are plain text files and cannot execute files or make copies of themselves. They do not carry or deliver viruses and cannot scan or retrieve your personal information. 

There are two types of cookie – Session and Persistent.

Session cookies
Session cookie information is deleted as soon as you leave our websites. The use of temporary session cookies is solely for the purpose of allowing the user to interact with our websites in an effective manner. 

Persistent cookies
In a few cases our website may use persistent cookies to store information for longer periods than the current session.

Analytics & safeguards

Analytics
We use a web analytics tool Google Analytics uses first-party cookies to track visitor interactions. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of this website, compiling reports on website activity for the website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf.

We use Google Analytics to analyze site usage, what visitors do on the site, which browser they use, etc. This information is obtained from Internet Information Server (IIS) log files and allows us to understand how our site is being used so that we can improve the user experience. We collect only the following information as you browse through our website:

  • The date and time of the visit.
  • The pages visited within the site.
  • The address of the referrer website.
  • The search term(s) used to find the site (if referred from a search engine).

You may refuse the use of cookies by selecting the appropriate settings on your browser – however please note that if you do this you may not be able to use the full functionality of this website.

Website visitors who do not want to be tracked by Google Analytics can download the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

For more information visit the Google Analytics Overview page.

Safeguards
Foundrybc.ca is obligated to protect your personal information by making reasonable security arrangements against such risks as unauthorized access, collection, use, disclosure or disposal. Security measures have been integrated into the design, implementation and day-to-day operating practices as part of foundrybc.ca’s continuing commitment to the protection of personal information it holds.

Social buttons

You might see “social buttons” on foundrybc.ca’s website. 

Social buttons let visitors share or bookmark web pages, and are often identifiable by the + sign with Share beside it. There may be buttons for: Facebook ‘Like’, Twitter, Instagram, YouTube, TikTok and others. 

In order to connect social buttons to the relevant external sites, there are scripts from those domains, which are outside of this site. Those sites could be collecting information about what you are doing all around the internet, including this site. To be certain what information those sites collect, and how to opt out, check the respective policies of each site.

See our moderation policies for Facebook, Twitter, Instagram, TikTok, and YouTube below:

Facebook & Instagram Collection Notice

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In accordance with s.5.7 of the Facebook Statement of Rights and Responsibilities (the “Facebook Statement”), this document serves as notice that by posting comments to any foundrybc.ca page or pages created and hosted on Foundry BC’s Facebook and Instagram, you are consenting to the collection of the information you provide (please note: this does not apply to Foundry centre social media pages). Furthermore, by using or accessing Facebook and Instagram you agree with the contents of the Facebook Statement, as updated by Facebook from time to time. Please be aware that any information collected may be stored and/or accessed outside of Canada on servers that do not belong to Foundry. 

To protect your privacy, and the privacy of others, please do not include any personal information including telephone numbers and email addresses in comments. In addition, please do not share personal information about others, including pictures or videos, unless you have obtained consent to do so. 

All content posted will be received with the assumption that the person who posted it holds all necessary rights to that content. 

NOTE: Medical advice will not be provided through social media. 

We welcome participation in discussions and look forward to an active exchange of ideas, but we expect conversations to follow the conventions of polite discourse. Foundry BC moderators will not tolerate comments that are offensive (to an individual or organization) or are harassing in their approach. This page is committed to positive, empowering, encouraging and evidence-informed messaging regarding mental health and substance use challenges. We reserve the right to remove or reclaim posts and/or comments if we believe them to be inappropriate or offensive, such as anything unlawful, misleading, malicious, discriminatory, bullying, or a form of harassment by any user. For more on moderation policy please visit our privacy policy at foundrybc.ca/privacy-policy/. 

We also reserve the right to remove comments that abuse the following conditions: 

  • contain abusive, obscene, indecent or offensive language; 
  • include defamatory, abusive, harassing or hateful remarks or make unproven or unsupported accusations against individuals or organizations; 
  • constitute spam, promote services or products; 
  • invade anyone’s privacy or impersonate anyone; 
  • are far off-topic; 
  • are posted without the necessary rights, licenses and consents; 
  • encourage conduct that may or would constitute a criminal offence or give rise to civil liability, or that otherwise violates any local, provincial, national or international law or regulation anywhere in the world; 
  • contain long embedded URLs; 
  • contain excessive links or contain code; 
  • identify any publicly-elected representative or candidate regardless of their political affiliation, whether those comments are supportive or critical; and 
  • are contrary to the principles of the Canadian Charter of Rights and Freedoms 

Quotes & Likes 

Quotes and likes, do not imply endorsement on the part of Foundry BC  . We may like or quote news, links and personal observations we believe are relevant to the work we do. A like or quote should not be taken as explicit endorsement of any position or argument that may vary from Foundry ’s official position. 

Foundry BC pages are not responsible for the accuracy, completeness, timeliness or reliability of content posted by others. If a third party uses this content, they will agree to indemnify and hold Foundry BC   harmless from all third-party claims, demands, actions or costs arising out of use of these sites. 

Privacy 

To protect your own privacy and the privacy of others, please do not include any personal information including phone numbers and email addresses in the body of your comment. 

Please do not share personal information about others. If you have any questions about the collection of your personal information, please contact info@foundrybc.ca. 

Twitter Collection Notice

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The personal information you post to Twitter may be collected by Foundry BC under s. 26(c) of the Freedom of Information and Protection of Privacy Act for the purposes of engaging and consulting with the public. 

To protect your own privacy and the privacy of others, please do not include any personal information including medical information, phone numbers and email addresses in the body of your comment. Please do not share personal information about others, including in pictures, without their consent. 

NOTE: Medical advice will not be provided through social media. 

Please be aware that any information collected may be stored and/or accessed outside of Canada on servers not belonging to Foundry BC. 

Retweets (RTs), Quotes & Likes 

Tweets we retweet (RT), quote, or like, do not imply endorsement on the part of Foundry BC. We may like, retweet or quote news, links and personal observations we believe are relevant to the work we do. A like, RT or quote should not be taken as explicit endorsement of any position or argument that may vary from Foundry BC ’s official position. 

Following 

Our decision to follow a particular Twitter user does not imply endorsement of any kind. 

Twitter Analytics 

Foundry BC uses Twitter analytics to collect data on how often, and when, links are clicked on and posts are viewed. Twitter analytics also collects information on the geographical locations of its users. Twitter’s privacy policy is available at https://twitter.com/privacy?lang=en. 

How We Protect and Use the Personal Information We Collect 

Foundry BC ’s collection, use, disclosure and retention of information comply with the provisions of the Freedom of Information and Protection of Privacy Act. Collected information is used only by authorized Foundry BC staff to fulfill the purpose for which it was originally collected. 

We will not sell or trade any personally identifiable information that may be collected from our website and will not disclose such information to third parties except as authorized by law. 

When you send us an email via our website, your message is stored as business correspondence accessible only to authorized foundrybc.ca website staff. 

YouTube Collection Notice

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The personal information you post may be collected by Foundry BC, run by the BC Children’s Hospital and Providence Healthcare under s. 26(c) of the Freedom of Information and Protection of Privacy Act for the purposes of engaging and consulting with the public. Please be aware that any information collected may be stored and/or accessed outside of Canada on servers not belonging to the public body. 

To protect your own privacy and the privacy of others, please do not include any personal information including phone numbers and email addresses in the body of your comment. Please do not share personal information about others. 

TikTok Collection Notice

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The personal information you post may be collected by Foundry BC run by the BC Children’s Hospital and Providence Healthcare under s. 26(c) of the Freedom of Information and Protection of Privacy Act for the purposes of engaging and consulting with the public. Please be aware that any information collected may be stored and/or accessed outside of Canada on servers not belonging to the public body. 

To protect your own privacy and the privacy of others, please do not include any personal information including phone numbers and email addresses in the body of your comment. Please do not share personal information about others. 

Monitoring Hours for Foundry social media accounts

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Foundry BC’s Facebook, Instagram, YouTube, and TikTok accounts are all monitored during regular business hours, Monday – Friday, 8:30 a.m. – 4:30 p.m. Pacific Time. 

If you have any questions about the collection of your personal information, please contact info@foundrybc.ca.

 

Email

Information sent to our websites over the Internet is not secure. This means that if the visitor uses the e-mail address published on this site, to send an email, the information provided may be intercepted as it travels to our website. We will not be responsible for any damages suffered by individuals as a result of the transmission and information that is sent to us or for any errors or changes made to transmitted information.

Contact us

For questions about the collection or use or your information or the content of this policy, contact info@foundrybc.ca.