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Resources for All Ages

These are general resources are available for people of all ages. These resources include 24/7 crisis lines, online courses you can do yourself, and services you can use when experiencing violence or abuse.

Kids Help Phone

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Kids Help Phone (1-800-668-6868) has toll-free, 24-hour phone, counselling and referral service for young people. You can also connect by texting CONNECT to 686868, and chat confidentially with a trained, volunteer Crisis Responder for support with any issue. If you would like to stop the conversation text STOP. 

Phone, text message and messaging over Facebook Messenger are available 24/7 so you can connect whenever and however you want. It's safe, private and non-judgmental.

Read more about what to expect when connecting with Kids Help Phone.

Kids Help Phone will prioritize the inclusion of services for young people aged 5-25, but programs serving all ages will be included in our service.

BC's Distress Phone Services

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BC's Distress Phone Services 1-800-784-2433 provide confidential, non-judgmental, free emotional support, 24 hours a day, 7 days a week. The phone line is available in over 140 languages using a language service.

Prefer to chat online? The Crisis Centre offers one-on-one online chat noon-1am daily as well as 24/7 access to resources and information through the Youth in BC program. Youth in BC is for youth who need a safe, respectful place to access support and information, or just someone to listen without judgment.

Bounceback Program

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If you’re 15 or older and struggling with mild to moderate depression, stress or anxiety, BounceBack® can help. It’s free, confidential, and can be accessed from anywhere.

Coaching is available in English, French, Mandarin, Cantonese or Punjabi.

To get started visit www.bouncebackbc.ca

BounceBack® is offered by the Canadian Mental Health Association, BC Division and funded by the Provincial Health Services Authority.

VictimLinkBC

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VictimLinkBC is a toll-free, confidential, telephone service 24/7 across B.C. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. VictimLinkBC provides service in more than 130 languages, including 17 North American Aboriginal languages.

Phone: 1-800-563-0808

(If you are hard of hearing, VictimLinkBC is text telephone (TTY) accessible via 604-875-0885. To call collect, please call the Telus Relay Service at 711.

Text: 604-836-6381
Email: VictimLinkBC@bc211.ca

Wellbeing.gov.bc.ca

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Wellbeing.gov.bc.ca is a website developed by the Ministry of Mental Health and Addictions to
help people in B.C. connect with mental health and substance use information and resources.
There are different areas on the website where you can learn more about a particular topic or
search to find supports if you or someone you care about needs help.

It can be really challenging to find free or low-cost mental health and substance use supports
online. You may not know where to start or it may feel overwhelming. Wellbeing.gov.bc.ca helps to improve this experience by providing easy access to information and supports.

You can find useful information about topics related to mental health and substance use, as well as supports and services that fit your needs.

Resources For People Under 12 Years Old

These resources focus on younger audiences, their parents and their caregivers. These services help with navigating the health care system and finding the best options for children and families.

Ministry of Children and Family Development

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The Ministry of Children and Family Development supports children and youth in British Columbia to live in safe, healthy and nurturing families and be strongly connected to their communities and culture. See their site to learn more about child protection services in B.C and specialized mental health services to support children and their families.

BC Children’s Kelty Mental Health Resource Centre

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The BC Children’s Kelty Mental Health Resource Centre and Website provides mental health and substance use information, resources, and peer support to families across BC.

Contact the Kelty Mental Health Resource Centre by phone (1-800-665-1822) or email (keltycentre@cw.bc.ca). You can also find resources and information on the Kelty Centre’s website: keltymentalhealth.ca

Child and Youth Advocacy Centres

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Child and Youth Advocacy Centres (CACs/CYACs) provide a co-ordinated, multidisciplinary approach in a safe, comfortable environment to address the needs of children, youth and their families.

Resources for Post-Secondary Young People and Older

These are general resources made for audiences who are 25 years old and older. These services are made for post secondary students and adults looking for mental health support.

Here2Talk (post secondary students only)

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Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.

Call Toll Free 1.877.857.3397 or Direct 604.642.5212

If calling from outside Canada, dial +1.604.642.5212. Please note international calling charges may apply.

The Here2Talk app is available for Apple and Android devices. To download the app for your phone or tablet, visit the links below.

Get it on Google Play

 

Wellness Together Canada

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Wellness Together Canada offers phone and text counselling for adults by Homewood Health at no cost. Counselling is available by drop-in or up to 3 sessions with the same counsellor. 

Phone: Call 1-866-585-0445 to arrange a counselling session with Homewood Health.

Text (SMS): Text COVID to 741741 to connect with a trained volunteer crisis responder.

Website: https://ca.portal.gs/

BC Psychological Association - COVID-19 Psychological First Aid Service

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The BC Psychological Association offers up to a 30-minute support call with a psychologist for any BC resident aged 19+ who is experiencing stress, anxiety, or uncertainty due to the evolving COVID-19 pandemic. Clients may also sign up for repeat support calls, by re-applying each time.

Resources for Parents and Caregivers

Review Resources on our parent and caregiver support page

 

General Tips for Wellness

Our partners have tips to help with mental well-being. Check out the links below.