Kids Help Phone (1-800-668-6868) has toll-free, 24-hour phone, counselling and referral service for young people. You can also connect by texting CONNECT to 686868, and chat confidentially with a trained, volunteer Crisis Responder for support with any issue. If you would like to stop the conversation text STOP. 

Phone, text message and messaging over Facebook Messenger are available 24/7 so you can connect whenever and however you want. It's safe, private and non-judgmental.

Read more about what to expect when connecting with Kids Help Phone.

Kids Help Phone will prioritize the inclusion of services for young people aged 5-25, but programs serving all ages will be included in our service.

BC's Crisis Line 1-800-SUICIDE (784-2433) provides direct support if you, or someone you know is having thoughts of suicide. Services also include phone outreach and follow up support. The phone line is available in over 140 languages using a language service.

If you’re 15 or older and struggling with mild to moderate depression, stress or anxiety, BounceBack® can help. It’s free, confidential, and can be accessed from anywhere.

Coaching is available in English, French, Mandarin, Cantonese or Punjabi.

To get started visit www.bouncebackbc.ca

BounceBack® is offered by the Canadian Mental Health Association, BC Division and funded by the Provincial Health Services Authority.

VictimLinkBC is a toll-free, confidential, telephone service 24/7 across B.C. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. VictimLinkBC provides service in more than 130 languages, including 17 North American Aboriginal languages.

Phone: 1-800-563-0808

(If you are hard of hearing, VictimLinkBC is text telephone (TTY) accessible via 604-875-0885. To call collect, please call the Telus Relay Service at 711.

Text: 604-836-6381
Email: VictimLinkBC@bc211.ca

Wellbeing.gov.bc.ca is a website developed by the Ministry of Mental Health and Addictions to
help people in B.C. connect with mental health and substance use information and resources.
There are different areas on the website where you can learn more about a particular topic or
search to find supports if you or someone you care about needs help.

It can be really challenging to find free or low-cost mental health and substance use supports
online. You may not know where to start or it may feel overwhelming. Wellbeing.gov.bc.ca helps to improve this experience by providing easy access to information and supports.

You can find useful information about topics related to mental health and substance use, as well as supports and services that fit your needs.

The Ministry of Children and Family Development supports children and youth in British Columbia to live in safe, healthy and nurturing families and be strongly connected to their communities and culture. See their site to learn more about child protection services in B.C and specialized mental health services to support children and their families.

The BC Children’s Kelty Mental Health Resource Centre and Website provides mental health and substance use information, resources, and peer support to families across BC.

Contact the Kelty Mental Health Resource Centre by phone (1-800-665-1822) or email (keltycentre@cw.bc.ca). You can also find resources and information on the Kelty Centre’s website: keltymentalhealth.ca

Child and Youth Advocacy Centres (CACs/CYACs) provide a co-ordinated, multidisciplinary approach in a safe, comfortable environment to address the needs of children, youth and their families.

Here2Talk connects students with mental health support when they need it. Through this program, all students currently registered in a B.C. post-secondary institution have access to free, confidential counselling and community referral services, conveniently available 24/7 via app, phone and web.

Call Toll Free 1.877.857.3397 or Direct 604.642.5212

Wellness Together Canada offers phone and text counselling for adults by Homewood Health at no cost. Counselling is available by drop-in or up to 3 sessions with the same counsellor. 

Phone: Call 1-866-585-0445 to arrange a counselling session with Homewood Health.

Text (SMS): Text COVID to 741741 to connect with a trained volunteer crisis responder.

Website: https://ca.portal.gs/

The BC Psychological Association offers up to a 30-minute support call with a psychologist for any BC resident aged 19+ who is experiencing stress, anxiety, or uncertainty due to the evolving COVID-19 pandemic. Clients may also sign up for repeat support calls, by re-applying each time.