Phone, Text & Online Chat - Identity

Get Involved

If you find yourself in need of immediate help, call Emergency Services – 911.

These are examples of situations that you should seek immediate help:

Thinking about ending your life or trying to end your life.
Feeling scared because you’re experiencing sensations that aren’t real and/or beliefs that can’t possibly be true.
Becoming unable to care for yourself, and it’s putting you at risk of serious harm.
Experiencing an alcohol or any other drug overdose.
Taking a dangerous combination of substances (like medications and alcohol).

You can also

Call or text 9-8-8 to have access to 24/7 bilingual, trauma-informed, and culturally appropriate suicide prevention support.
call the crisis line at 1-800-784-2433
SMS/Text Kids Help Phone by texting CONNECT to 686868, if you would like to stop the conversation text STOP

For other phone, chat or text support options, visit our Get Support section.

Sex Sense

Sex Sense is a free and confidential sexual health resource and referral service available Monday to Friday from 9 a.m. to 9 p.m. (PST) at 1-800-739-7367 (throughout BC) or 604-731-7803 (Lower Mainland). You can also submit your questions via an email.

You can also locate a sexual health clinic here (Opt Clinic Finder) and here (Smart Sex Resource).

Kids Help Phone

Kids Help Phone (1-800-668-6868) has toll-free, 24-hour phone, online chat, counselling and referral service for young people. You can also connect by texting CONNECT to 686868, you can chat confidentially with a trained, volunteer Crisis Responder for support with any issue, if you would like to stop the conversation text STOP.

Phone (24/7) and online chat (24/7) allows you to connect whenever and however you want. It’s safe, private and non-judgmental.

Read more about what to expect when connecting with Kids Help Phone.

Need urgent help?

Get Support – Identity

Phone, Text & Online Chat – Identity

Sex Sense

Kids Help Phone