Kids Help Phone


Kids Help Phone (1-800-668-6868) has toll-free, 24-hour phone, online chat, counselling and referral service for young people. You can also connect by texting CONNECT to 686868, you can chat confidentially with a trained, volunteer Crisis Responder for support with any issue, if you would like to stop the conversation text STOP. 

Phone (24/7) and online chat (24/7) allows you to connect whenever and however you want. It’s safe, private and non-judgmental.

Read more about what to expect when connecting with Kids Help Phone.

Tenant Resource & Advisory Centre


The Tenant Resource & Advisory Centre of BC helps people who want more information on their rights and responsibilities as tenants.


If you cannot find the help you need on their website website, you can call the Tenant Infoline at 604-255-0546 or 1-800-665-1185.

Hours of operation for the infoline are:


  • Monday:         1:00pm-5:00pm
  • Tuesday:         1:00pm-5:00pm
  • Wednesday:   5:30pm-8:30pm
  • Thursday:       1:00pm-5:00pm
  • Friday:             1:00pm-5:00pm

Tenancy Dispute Online Application


Landlords and tenants can apply for dispute resolution if they can’t resolve a problem related to their tenancy. The decision made after a dispute resolution hearing is final.