Access our virtual services through the new Foundry BC app — co-created with and for youth and their caregivers in British Columbia.

Young people aged 12-24 and their caregivers can use the app to drop-in or schedule a virtual counselling appointment, find peer support, join a youth group or caregiver group or browse our library of tools and resources.

Download the App

App Store download button  Google Play download button

Access in a browser

Web Portal download button

Available services

Hours of Operation

Phone support

Monday–Sunday

1:15–7:15pm

Drop-in services

Monday–Thursday

2:00–6:00pm

Booked appointments

Can be made up to 14 days in advance

App features

Virtual appointments, on your schedule.

Drop-in for same-day support Monday to Thursday, or book up to 14 days in advance at a time that works best for you. All services are free and confidential — no referral required.

Connect the way you’re comfortable.

Choose from messaging, audio or video sessions for your virtual counselling or peer support appointments.

Your story. Your words. One time.

Only tell your story once, in your own words, using the My Story feature. You’ll have full control over the information you choose to share and who you share with.

Support and connection from peers.

Connect with peers across BC through group sessions or 1-1 appointments and learn coping strategies and life skills that can help.

Get started with the Foundry BC app

Foundry logo app

Download the Foundry BC App

  1. Download on Google Play, or the App Store or the desktop version
  2. Register for your free account
  3. Connect to services

App Store download button  Google Play download button  Web Portal download button

If internet access is a barrier, we are able to provide support by phone at 1-833-F0UNDRY (1-833-308-6379)

Please note the services offered through the Foundry BC app are distinct from our network of Foundry centres.

Reviews

App rating 5 stars

“… I love that a user can save their story so they don’t have to tell it over and over again.”

OnTheSchneid, Foundry BC app user review, Apple Store

“I love the app. Can’t wait to explore the counselling session as I’m in a remote community.”

TonyLevi13, Foundry BC app user review, Apple Store

Common questions from young people and caregivers

Additional questions about Foundry Virtual BC can be found on our FAQ page.

Who can access Foundry’s virtual services?

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British Columbia young people ages 12-24 and their caregivers can access Foundry services.

What services are available?

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Counselling, peer support, youth groups and caregiver groups can be accessed through Foundry’s provincial virtual services.

I want to download the app, but internet access is a barrier. How do I find support?

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If internet access is a barrier, Foundry’s provincial virtual services are available by phone, by calling 1-833-FØUNDRY (1-833-308-6379).

I’ve already visited a Foundry centre in my community. Will the app have my file?

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If you previously visited a Foundry centre, simply indicate which centre you visited when you sign up for an account on the Foundry BC app. We have the ability to link the information you provided at the Foundry centre to the app!

I have an appointment booked, how do I access it?

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If you have an appointment booked with our provincial virtual services team, simply sign in to your Foundry BC app or web portal and click connect!

I am experiencing some tech issues! How do I get support?

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If you are experiencing technical issues, please email us at online@foundrybc.ca or call us at 1-833-308-6379. Please note that our phone lines are open from 1:15 to 7:30 Monday to Sunday.

Additional Support

Not finding what you need? Connect to a support that is right for you here.

Urgent Help

If you find yourself in need of immediate help don’t hesitate in contacting any of the following:

  • Emergency Services
    A serious medical emergency warrants a 911 call 911
  • Call Crisis Centre BC
    If you are in crisis and/or distress and require immediate response 1-800-784-2433
  • Chat online with Kids Help Phone
    Offers professional counselling, information, and support – Start Chat
  • SMS/Text Kids Help Phone
    Text CONNECT to 686868, if you would like to stop the conversation text STOP 686868

Still have questions? Email us at online@foundrybc.ca