Foundry Virtual BC

Young people aged 12-24 and their caregivers living in British Columbia can access free mental health and wellness same day services virtually through the Foundry BC app.

Unsure if your community has a Foundry centre? Click here to find out!

Foundry Virtual BC is here to fill the gaps and complement existing services in communities that do not have a Foundry centre. We are also here to support young people and caregivers that have barriers to accessing their local centre.

Access Virtual Services and Download the Foundry BC App

Virtual Services Available 7 days a week | Monday to Friday 10am – 9pm | and Weekends 10am – 6pm

* IF YOU ARE A CAREGIVER, USE THE CAREGIVER ACCOUNT OPTION.

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Having trouble? Check out the Client Cheat Sheet Foundry BC App
If you have any questions about this registration process, please email online@foundrybc.ca or call us at 1.833.308.6379

Foundry Virtual Step by Step Guide

Counselling:

Peer Support:

Employment & Education Services:

Physical & Sexual Health Care Services:

Indigenous Wellness Services: Groups & Workshops:

Caregiver Services:

Foundry Virtual BC offers free groups and workshops for youth and caregivers across BC! This space provides an overview of current & upcoming groups and workshops!

Interested in joining an in-person group at your local centre? Please check in with your local centre for more information or visit Groups & Workshops page for more info.

Please ensure that you check your junk/spam folder once you have registered for a group! Sometimes your registration confirmation and group link will be sent there. If you have registered for a group and have not heard from us within 3 days, please email online@foundrybc.ca

Youth & Caregivers can now sign up for groups and workshops directly on the Foundry BC app! This webpage will highlight upcoming, current and past groups and workshops that are available to youth and caregivers across BC. To register for a group, please complete the following steps.

*** For referral-based groups, please select “referral-based” groups and follow the steps. For youth who prefer to access services from their laptop of desktop computer, please visit Foundry BC WebApp

Foundry Virtual BC is here to connect young people (aged 12–24) and their caregivers to a wide range of supports, no matter where they live in BC. Our service providers are based in both urban communities and rural & remote communities across the province, ensuring care is accessible to everyone.

Our diverse team is made up of counsellors, peer support workers, social workers, nurse practitioners, doctors, occupational therapists, employment counsellors, program support assistants, tech support, and even caregivers offering support to other caregivers. Many of our staff bring their own lived experience and expertise to their work – something that we value and confidently believe strengthens the care we provide.

Every team member completes a robust onboarding and training series to ensure services are safe, culturally responsive, and trauma-informed. We are committed to meeting young people and caregivers where they’re at, with respect and understanding.

If you would like to connect with someone on the virtual team, simply download the Foundry BC app, create an account, and explore our service provider bios to find the right fit for you.

Questions? Email us at online@foundrybc.ca

Check Out Foundry Virtual BC Careers

If you are experiencing technical issues, please open a ticket here

You will be speaking to a Foundry clinician, trained Foundry Peer Support Worker or a Nurse Practitioner depending on what service you ask for. Clinicians are experienced health professionals, counsellors, social workers and nurses. If you want to know more about these professions and what they do, just ask a Foundry clinician. Trained Peer Supporters are also experienced health professionals, and you can read more about them here.

Foundry Virtual BC’s services are free. But if you call 1-833-308-6379 from a mobile phone, your normal call charges apply. If you access your app through your phone’s Data plan, those charges apply too. We recommend connecting to Wi-Fi for your appointment or choosing the dial-in option if you are worried about Data overages.

Solution Focused Brief Therapy

Our counselling appointments are meant to be a complete therapy or a stand-alone session. We focus on a brief and specific goal using the solution-focused brief therapy approach (SFBT)*. This method of counselling offers any youth access to a free 15–50-minute session without the need for an assessment or history. With this type of therapy, you can start a new session or work on the goals and concerns you discussed in an earlier session.

At Foundry, we aim to make therapy convenient and easy to find. We involve the youth in the entire process and make them aware of their rights and responsibilities. We recognize that it takes a community to support our young people. For this reason, parents/caregivers of a young person may also use our virtual counselling to support their youth. And they may take part in the youth’s session if their youth agrees.

We gather information so our counsellors know enough about you to support you the best that they can. You can choose to not share any information you don’t want to share, but this means you might have to tell your story more than once.

We are a confidential but not anonymous service. All your data is secure, stored in Canada and safe. To serve you best and keep you safe, we collect information that can help in a crisis.

Your privacy will be respected. Foundry will not release any information unless you allow us to, or we are required to do so by law. The only time we are required to share what we talk about today is if we learn something that makes us believe that you or someone else is in serious danger, or if we are ordered to do so by law. These are very unusual situations, and we try our best to be straightforward and clear about this so it’s no surprise if it were to happen.

It is important for you to know that if you have used services at a Foundry centre in the past, we will let your Foundry centre know that you have also used Foundry Virtual BC. This will allow us to make sure your care is consistent.

No, we do not record audio, chat or videos calls.

All of the information you share with us will be stored securely within Canada. If you require access to your medical records, please email datamanager@foundrybc.ca.

Family members are welcome to call into our appointment line and book an appointment for themselves. You can access Counselling and family peer support through this service.

Thanks to BC’s Ministry of Mental Health and Addictions’ expansion of virtual mental health programs and services, Foundry is now offering free virtual services to young people aged 12-24 and their caregivers anywhere across BC!

Please email online@foundrybc.ca to communicate your feedback to us. This account is not monitored or staffed by counsellors, so if you need support, please call our intake line during business hours or 1-800-SUICIDE or Kids Help Phone 1-800-668-6868 outside of those times.

Great question! We appreciate you wanting to play a role in supporting and enabling youth across BC to live a good life. If you are interested in donating to Foundry Virtual BC, please email info@foundrybc.ca and specify “FOUNDRY VIRTUAL BC” as the recipient of your donation.

Looking to promote Foundry Virtual BC at your school or in your community? Foundry Virtual BC can mail out print materials or offer virtual presentations. Email online@foundrybc.ca and we’ll explore how we can support you!

Get started with the Foundry BC App

Download the Foundry BC App

Foundry Virtual BC offers free mental health and wellness services for young people aged 12-24 and their caregivers, anywhere across BC. This is a short video that will walk young people through step-by-step instructions as to how to download the Foundry BC app and register for free & confidential virtual services. We encourage service providers to share this video with young people in their care and support them with setting up an account.

Foundry Virtual BC

Access Virtual Services and Download the Foundry BC App

* IF YOU ARE A CAREGIVER, USE THE CAREGIVER ACCOUNT OPTION.

Get Started

Virtual Services

Groups & Workshops

Our Team

FAQs

I NEED TECH SUPPORT, WHERE CAN I GO?

WHO WILL I BE SPEAKING TO THROUGH FOUNDRY VIRTUAL BC SERVICES?

HOW MUCH DOES IT COST TO ACCESS FOUNDRY'S VIRTUAL SERVICES?

WHAT KIND OF COUNSELLING IS OFFERED?

WHY DOES FOUNDRY NEED INFORMATION ABOUT ME?

CAN I BE ANONYMOUS?

ARE FOUNDRY VIRTUAL BC’S SERVICES SECURE AND CONFIDENTIAL?

DO YOU RECORD MY CHAT/PHONE CALL/VIDEO CHAT/EMAIL?

WHERE WILL MY INFORMATION BE STORED?

HOW CAN FOUNDRY HELP FAMILIES & CAREGIVERS?

HOW IS FOUNDRY VIRTUAL BC FUNDED?

HOW CAN I PROVIDE FEEDBACK ON FOUNDRY'S VIRTUAL SERVICES?

I’D LIKE TO DONATE TO FOUNDRY VIRTUAL BC. HOW CAN I DO THIS?

HOW CAN I PROMOTE FOUNDRY AT MY SCHOOL?

Get started with the Foundry BC App

Download the Foundry BC App