Need urgent help? Find support here.

Need urgent help?


If you find yourself in need of immediate help, call Emergency Services – 911.

These are examples of situations that you should seek immediate help:

  • Thinking about ending your life or trying to end your life.
  • Feeling scared because you’re experiencing sensations that aren’t real and/or beliefs that can’t possibly be true.
  • Becoming unable to care for yourself, and it’s putting you at risk of serious harm.
  • Experiencing an alcohol or any other drug overdose.
  • Taking a dangerous combination of substances (like medications and alcohol).

You can also

  • call the crisis line at 1-800-784-2433
  • chat online with Kids Help Phone
  • SMS/Text Kids Help Phone by texting CONNECT to 686868, if you would like to stop the conversation text STOP

For other phone, chat or text support options, visit our Get Support section.

VictimLink BC


VictimLinkBC is a toll-free, confidential, telephone service available across B.C. 24/7. It provides information and referral services to all victims of crime and immediate crisis support to victims of family and sexual violence, including victims of human trafficking exploited for labour or sexual services. VictimLinkBC provides service in more than 110 languages, including 17 Indigenous (including First Nations, Métis, and Inuit) languages.

Phone: 1-800-563-0808

(If you are hard of hearing, VictimLinkBC is text telephone (TTY) accessible. Call TTY at 604-875-0885; to call collect, please call the Telus Relay Service at 711.)
Text: 604-836-6381
Email: VictimLinkBC@bc211.ca

Battered Women's Support Services


Battered Women’s Support Services (BWSS)  provides emotional support or safety planning to women experiencing gender-based domestic violence and/or uncertainty during these difficult times. This may be a time an abusive ex is calling you and trying to convince you to return and may be making you feel vulnerable and using harassment and COVID-19 to make you come back.

You can call the BWSS Crisis Line during a safe time Call us at 604.687.1867 or toll-free at 1-855-687-1868. We can take your calls from Monday to Sunday, 24 hours a day. If you’re unable to speak safely, please text 604-652-1867 or send an email to intake@bwss.org

Kids Help Phone


Kids Help Phone (1-800-668-6868) has toll-free, 24-hour phone, counselling and referral service for young people. You can also connect by texting CONNECT to 686868, and chat confidentially with a trained, volunteer Crisis Responder for support with any issue, if you would like to stop the conversation text STOP. 

Phone and text message are available 24/7 so you can connect whenever and however you want. It's safe, private and non-judgmental.

Read more about what to expect when connecting with Kids Help Phone.

WAVAW Rape Crisis Centre


WAVAW works to build a better future by offering support services to survivors of sexual assault and by advocating for a greater understanding of the root causes of violence. WAVAW can connect you with services like counselling, hospital accompaniment, and police and court accompaniment.

You can call their 24-Hour Crisis and Information Line at 604-255-6344

If you are in need of immediate crisis assistance, call 604-255-6344 in the Lower Mainland or call our national toll-free line at 1-877-392-7583.

Youth Against Violence Line


The Youth Against Violence (YAV) Line is a 24/7 anonymous and confidential line to talk to a trained support worker. You can contact them about bullying, gang activity, harassment, intimidation, sexual exploitation, and many other issues. This service is also available in multiple languages.

You can use the YAV line via:

Options for Sexual Health


Options for Sexual Health helps provide sexual health services all over B.C. and are continuing to provide services during COVID-19. A list of their clinics across B.C. can be found here.


Sex Sense is a service from Options for Sexual Health. It is a free, pro-choice, sex-positive, and confidential service available across B.C. You can connect with registered nurses, counsellors, and sex educators for information and resources and sex sexuality and sexual health. They are available Monday to Friday from 9AM – 9PM through phone and email.

Phone: 1-800-739-7367 (BC-wide) or 604-731-7803 (Lower Mainland)

See their email form here

Child and Youth Advocacy Centres


Child and Youth Advocacy Centres (CACs/CYACs) provide a co-ordinated, multidisciplinary approach in a safe, comfortable environment to address the needs of children, youth and their families.