Foundry BC Platform – Privacy, Collection & Consent

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information you submit to us. We use strict internal procedures and technical security features to try to prevent unauthorized access, use or disclosure of your personal information.  If you have any questions about the security of your personal information, you can contact us using the contact information at the end of this Privacy Statement.  

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted using the Foundry BC App and any such transmission is at your own risk.  

In addition, ensuring the security and confidentiality of your personal information is a responsibility that we share with you. Your use of the Foundry BC App should take place in an appropriately private space to ensure that you cannot be overseen or overheard.    

Please also note the following:  

• You are responsible for the security of your own computer/tablet/mobile/device, email service and WiFi.   
• Although security measures, such as encryption, may be used to safeguard communications, PHC cannot guarantee the security of the information you share over the internet.   
• Like other mobile applications, the Foundry BC App will require permissions to access content on your phone or computer to function. For example, permission to access the camera and microphone enables users to have the video appointment. These applications may also collect personal information such as your first name, last name, email address as well as your device and internet connection (e.g., IP address) in order to provide their services.  

We make reasonable efforts to ensure that your personal information that we collect, use and disclose in accordance with this Privacy Statement is accurate and complete. We need your help to accomplish this. Given that in the vast majority of cases we will collect your personal information directly from you, we rely on you to provide us with accurate information, and to update that information as and when needed.  

Whether or not we have collected your personal information directly from you, you have the right to request access to that information and to request that we correct any errors in or omissions from that information. If your request for correction is reasonable, and subject to any legal obligations we might have that require us not to correct the information (e.g., we cannot correct a healthcare professional’s clinical opinions), we will correct the information. If your request for correction is not reasonable, or cannot be granted for any other reason, we will in any event include a note in the file where the information is held to show that a request for correction was made, but not implemented. 

Email

Information sent to our email address over the Internet is not secure. This means that if the visitor uses the e-mail address published on the app, to send an email, the information provided may be intercepted as it travels to us. We will not be responsible for any damages suffered by individuals as a result of the transmission and information that is sent to us or for any errors or changes made to transmitted information.

Contact us

For questions, or to make a complaint, about our collection, use or disclosure or your personal information, or the content of this policy, or to request access to or correction of your personal information in our records, please contact  online@foundrybc.ca. 

If you feel that we have not answered your questions, or dealt with your complaint, in an appropriate manner, you may contact the Office of the Information and Privacy Commissioner for British Columbia (“OIPC”) for further assistance. The OIPC is responsible for ensuring that we comply with FIPPA and PIPA.   

Address: PO Box 9038 Stn. Prov. Govt. Victoria, BC V8W 9A4  

Telephone: 250-387-5629 (or call Enquiry BC at 604-660-2421 or 1-800-663-7867 and request a transfer to the OIPC)  

Fax: 250-387-1696  

Email: info@oipc.bc.ca  

• Personal Information: This will be a link on click of which the following should populate: personal information would include, but is not limited to, things such as an individual’s name, address, birth date, e-mail address, phone number and care card number
• Analytic Tool: the app uses analytics that collects information around what features of the tool you have accessed and how long you have spent using a feature, etc.  
• What actions you have performed on each page  
• This helps us understand what features young people are finding useful and how that may be changing with time. This allows us to continue to change/improve our services to meet the changing needs of our young people. This information becomes important for us to be able to measure app reach as one of the goals of this app is to meet the needs of rural and remote communities.  

• Contact us at online@foundrybc.ca   
• healthnetBC: The healthnetBC is an interface enables access to the Ministry’s databases that contains some of your personal information such as PHN, DOB, legal name, etc. by external agencies, either via the Internet or an integrated software system.  
• De-identified: which means the removal from a record of any information that identifies you, such as your name, address, phone number, PHN, etc., so that you cannot be identified from the record, either alone or when linked with other records or information. 

• Personal Information: This will be a link on click of which the following should populate: personal information would include, but is not limited to, things such as an individual’s name, address, birth date, e-mail address, phone number and care card number
• Analytic Tool: the app uses analytics that collects information around what features of the tool you have accessed and how long you have spent using a feature, etc.  
• What actions you have performed on each page  
• This helps us understand what features young people are finding useful and how that may be changing with time. This allows us to continue to change/improve our services to meet the changing needs of our young people. This information becomes important for us to be able to measure app reach as one of the goals of this app is to meet the needs of rural and remote communities.  

• Contact us at online@foundrybc.ca   
• healthnetBC: The healthnetBC is an interface enables access to the Ministry’s databases that contains some of your personal information such as PHN, DOB, legal name, etc. by external agencies, either via the Internet or an integrated software system.  
• De-identified: which means the removal from a record of any information that identifies you, such as your name, address, phone number, PHN, etc., so that you cannot be identified from the record, either alone or when linked with other records or information. 

• Personal Information: This will be a link on click of which the following should populate: personal information would include, but is not limited to, things such as an individual’s name, address, birth date, e-mail address, phone number and care card number
• Analytic Tool: the app uses analytics that collects information around what features of the tool you have accessed and how long you have spent using a feature, etc.  
• What actions you have performed on each page  
• This helps us understand what features young people are finding useful and how that may be changing with time. This allows us to continue to change/improve our services to meet the changing needs of our young people. This information becomes important for us to be able to measure app reach as one of the goals of this app is to meet the needs of rural and remote communities.  

• Contact us at online@foundrybc.ca   
• healthnetBC: The healthnetBC is an interface enables access to the Ministry’s databases that contains some of your personal information such as PHN, DOB, legal name, etc. by external agencies, either via the Internet or an integrated software system.  
• De-identified: which means the removal from a record of any information that identifies you, such as your name, address, phone number, PHN, etc., so that you cannot be identified from the record, either alone or when linked with other records or information.